Privacy Policy

Effective Date: July 23, 2025

At Irie Shine Property Care ("we," "our," or "us"), your privacy and trust are important. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services, visit our website, or communicate with us. By accessing or using any of our services, you agree to the terms outlined in this policy.

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1. Information We Collect

We collect only the information necessary to provide and improve our services. This may include:

• Contact Information: Name, phone number, email address, and home address.

• Service & Booking Details: Type of service, date/time of appointment, customer notes, and preferences.

• Payment Information: We do not store your full credit/debit card information. All payments are securely processed through trusted third-party platforms (e.g., Square, Stripe).

• Website Data: IP address, browser type, and cookies for analytics, customer behavior, and improving user experience.

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2. How We Use Your Information

We use your personal information for the following purposes:

• To provide, manage, and complete the services you request

• To respond to inquiries or service updates

• To send appointment confirmations, invoices, and occasional promotions

• To improve our website and customer experience

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3. How We Share Information

We do not sell, rent, or trade your personal information. We may share limited information with:

• Service providers who help us operate (e.g., payment processors, booking systems)

• Law enforcement or legal obligations if required by law or to protect our rights

All third-party providers are required to maintain confidentiality and protect your information. 

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4. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your data. However, no system can guarantee 100% security, especially when transmitting data over the internet.

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5. Your Rights & Choices

You have the right to:

• Request access to your personal information

• Ask us to update or delete your data

• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us using the info below.

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6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

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7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.